Introduction:
Welcome to MG Meuble’s Return Policy. This page outlines our policies and procedures regarding product returns.
1. Eligibility:
1.1. Return Conditions: Items must be returned within 30 days of receipt, provided they are in their original condition.
1.2. Initiation Timeframe: Initiate a return within 14 days of receiving the item.
2. Process:
2.1. Step-by-Step Guide: Initiate a return through our website by providing necessary information.
2.2. Required Information: Provide order details and reason for return.
3. Refund or Exchange:
3.1. Options Available: Choose between a refund, exchange, or store credit.
3.2. Processing Timeframe: Refunds are processed within 14 days of receiving returned items.
4. Return Shipping:
4.1. Responsibility: Customers are responsible for return shipping costs.
4.2. Instructions: Clear instructions on returning items.
5. Conditions for Returns:
5.1. Criteria: Items must be unused, in their original packaging, and with all tags attached.
5.2. Exceptions: Some items may not be eligible for return. Please check the product description for details.
6. Contact Information:
For any return-related inquiries, please contact us at contact@mgmeuble.com