Introduction:
Welcome to MG Meuble’s Shipping Policy. This page outlines our shipping procedures and policies.
1. Processing Time:
1.1. Order Processing: Orders are processed within 2 business days.
1.2. Fulfillment Details: Orders are fulfilled from our workshop in Tetouan, Morocco.
2. Shipping Methods:
2.1. Available Methods: We offer standard and express shipping options.
2.2. Estimated Delivery Times: Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
3. Shipping Costs:
3.1. Breakdown: Shipping costs are based on location and order weight.
3.2. Free Shipping: Orders over 500 MAD qualify for free standard shipping.
4. International Shipping:
4.1. International Orders: We ship internationally with varying shipping costs.
4.2. International Shipping Costs: Costs are calculated at checkout based on the destination.
5. Tracking Information:
5.1. Availability: Tracking information is provided for all orders.
5.2. Tracking Process: Instructions on how customers can track their orders.
6. Delay or Damaged Shipments:
6.1. Handling Delays: Contact our customer support for assistance with delayed shipments.
6.2. Handling Damaged Shipments: Report damaged items within 48 hours for a replacement.
7. Returns Due to Shipping Issues:
7.1. Policy: If a shipment is lost or significantly delayed, we offer the option for a return or reshipment.